COOKIE POLICY

Last updated: 17.02.2026

This policy explains how shop.zdravnitza.com (the “Site”) uses cookies and similar technologies (pixels, tags, local storage, etc.), and how you can manage your preferences.

The controller is “New S Net” Ltd., UIC: 121797027, 74 Odrin St., Sofia, Bulgaria (“Zdravnitza”, “we”).

For more information about how we process personal data, see our Privacy Policy.

1. What are cookies?

Cookies are small text files that the Site stores on your device (computer/phone/tablet). They allow the Site to recognize your device, remember settings, and function properly.

In addition to cookies, we may use similar technologies, including:

- pixels/tags (to measure campaign effectiveness)
- local/session storage
- identifiers generated by the Site/scripts

Some of these identifiers may constitute personal data (e.g, online identifiers).

2. Why do we use cookies?

We use cookies/similar technologies for:

- operating the Site (session, cart, account login, security)
- remembering essential preferences (language, settings)
- statistics and improvements (how the Site is used)
- marketing and personalization (e.g., campaign measurement, remarketing, automations)

3. Cookie categories

Cookies are divided into the following categories:

A) Necessary (Strictly necessary) - including functional/preferences

These cookies are required for the Site to function properly and securely (e.g., session management, shopping cart, account login, fraud prevention, and essential settings/preferences). They are enabled by default and cannot be disabled via “Cookie settings” (you can block them only in your browser, but this may break functionality).

B) Analytics

These cookies help us understand how the Site is used, which pages are useful, and where errors occur. They are used only if you have given consent for this category.

Examples (depending on the Site configuration):

- Google Analytics (if enabled)

C) Marketing

These cookies are used for campaign measurement, advertising/remarketing, and personalization. They are used only if you have given consent for this category.

Examples (depending on the Site configuration):

- advertising platforms (conversion tracking, remarketing)
- email marketing platforms with onsite tracking (e.g., viewed products / abandoned cart)
- social networks or embedded elements, and support/chat platforms that may set cookies

4. Consent and preference management (“Cookie settings”)

When you first visit the Site, you will see a cookie banner where you can accept all, reject non‑essential categories, or choose by category.

You can change your choices at any time via “Cookie settings” on the Site (usually available in the footer). If you do not consent to Analytics or Marketing, the relevant scripts/cookies will not be activated.

5. How long are cookies stored?

- Session cookies - deleted when you close your browser
- Persistent cookies - remain for a defined period (days/months), depending on their purpose

The specific duration depends on the individual cookie and the relevant provider.

6. Which cookies do we use specifically?

As technologies and integrations change, the exact list of cookies may change. The most up‑to‑date information is shown in “Cookie settings”, where categories (and, where technically possible, individual cookies/providers) are displayed.

7. Cookies in emails (open/click tracking)

Our emails (newsletters and automated messages) may include technologies to measure effectiveness, such as whether an email was opened (via a small tracking pixel, if your email client allows it) and which links were clicked (via tracking parameters). You can unsubscribe from marketing emails at any time using the link in each email.

8. Managing cookies in your browser

You can also manage cookies via your browser settings (delete/block). Please note that blocking necessary cookies may cause the Site to malfunction (cart, login, checkout).

9. Link to the Privacy Policy

Information from cookies and online identifiers may constitute personal data. Details about purposes, legal bases, recipients/processors, international transfers, retention periods, and your rights can be found in our Privacy Policy.

10. Changes to this policy

We may update this policy due to changes in the Site, integrations, or legal requirements. The current version is published on the Site with the date of the latest update.